Design failure leads to recall of washing machines

New York City consumers may be interested in knowing that the U.S. Consumer Product Safety Commission and a major manufacturer of popular consumer products are recalling 2.8 million top-loading washing machines following reports that nine people were hurt when their unit exploded during use. The recall affects 34 different Samsung washing machine models that were sold from March 2011 to November 2016.

Reports indicate that Samsung is cooperating with the CPSC to offer a consumer-friendly recall. Consumers who are impacted by the recall have up to three remedies from which to choose, dependent upon the purchase date of their machine. Free in-home repairs are in progress and service teams are working to address any concerns that consumers might have.

In the same report, the chairman of the CPSC said that the exploding top-loading washers present a potentially grave situation. As of Nov. 4, 2016, 730 units are known to have exploded with enough force to cause the top of the machine to separate from its body. Flying washing machine tops have reportedly caused damage to interior walls and left those in the way with bruises and other injuries. Concerns over the possible proximity of small children to the potentially defective machines have been voiced in news reports.

Defective products can cause serious and sometimes fatal injuries to consumers who have been using them for the purposes for which they were intended to be used. Victims and their family members may want to meet with a personal injury attorney who has products liability experience in order to see what recourse they may have.

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